At Complete Voice & Data, we understand that communication is the backbone of every business—especially in industries where compassion, care, and trust are paramount. That’s why we are proud to announce that we’ve officially become a member of the Society of Allied and Independent Funeral Directors (SAIF). This step reflects our dedication to providing the funeral industry with reliable, trustworthy communication services that support funeral directors in delivering the care and professionalism that families deserve during their most difficult moments.
Additionally, with the UK’s Public Switched Telephone Network (PSTN) shutdown approaching, we are committed to helping funeral directors smoothly transition to the next generation of communication technology.
Why We Joined SAIF
The funeral industry is unique in its responsibility to provide comfort, guidance, and support during a time of grief. As a communications provider, we at Complete Voice & Data recognise how crucial it is to maintain open, reliable lines of communication at all times. We know that funeral directors rely on dependable technology to stay connected with families, colleagues, and service providers, ensuring that every detail is handled with care and precision.
Joining SAIF was a natural choice for us. As the leading trade association representing over 870 independent funeral directors across the UK, SAIF upholds the highest standards of professionalism, ethics, and service. By aligning ourselves with such a prestigious organisation, we reinforce our commitment to these values and to the funeral directors we serve.
Supporting Funeral Directors Through the PSTN Shutdown
A major change looming on the horizon for all businesses in the UK is the PSTN shutdown. As the traditional analogue telephone network is phased out in favour of digital and IP-based systems, businesses—including funeral directors—will need to adapt their communications infrastructure.
We understand that this transition could feel daunting, especially for funeral directors who rely on their phone systems as lifelines to grieving families. That’s why Complete Voice & Data is dedicated to supporting the funeral industry through this transition, ensuring that funeral directors remain connected and operational without any disruption to their critical services.
Our team is actively helping funeral directors prepare for the shutdown by providing expert guidance and tailored solutions, such as Voice over Internet Protocol (VoIP) systems. These systems not only ensure continued communication after the PSTN is decommissioned but also offer enhanced features such as call routing, voicemail-to-email, and video conferencing. Our goal is to make the transition as seamless as possible, so funeral directors can continue to focus on providing compassionate, uninterrupted service to families.
Our Commitment to the Funeral Industry
At Complete Voice & Data, we have long recognised the vital role communication plays in the funeral industry. Funeral directors face unique challenges—delicate conversations with grieving families, tight timelines for organising services, and coordination with various third parties, all of which rely on seamless communication.
We are here to support those challenges. From robust phone systems to secure internet services, our solutions are designed to meet the specific needs of funeral directors. Whether it’s implementing advanced phone features like call routing and voicemail-to-email, or ensuring reliable broadband for cloud-based management systems, we strive to eliminate the stress of technology so that funeral directors can focus on what they do best: caring for people.
By becoming a member of SAIF, we are deepening our understanding of the funeral industry’s unique demands, allowing us to better tailor our services and solutions. This partnership ensures that we remain responsive to the evolving needs of funeral directors, especially as they prepare for the future beyond the PSTN.
Building Trust Through Technology
Trust is at the core of everything we do at Complete Voice & Data. We know that in the funeral industry, trust extends beyond a business transaction—it’s about relationships, care, and a commitment to doing what’s right for families in their time of need. This is why we are dedicated to providing communication solutions that funeral directors can depend on, day in and day out.
Our services are designed to keep lines of communication open 24/7, so funeral directors never have to worry about missed calls or technical issues. From advanced phone systems that streamline communication to responsive customer support, we ensure that every interaction is as smooth and stress-free as possible.
For independent funeral directors, our commitment goes even further. We recognise that many of these businesses are small, family-run operations that rely heavily on their personal reputations within their communities. By partnering with Complete Voice & Data, these independent directors can trust that they have a communications partner who understands their unique challenges and shares their values of integrity, reliability, and care.
What This Partnership Means for Funeral Directors
Our membership with SAIF is more than just a formal affiliation—it’s a promise to continue delivering the highest quality communication services to the funeral industry. As we work closely with SAIF and its members, we are committed to staying at the forefront of technological advancements that can benefit funeral directors. Whether it’s providing the latest communication tools, supporting the transition from PSTN to digital systems, or simply ensuring that funeral directors can remain connected when it matters most, we are here to support their work in every way we can.
Looking to the Future
As we look ahead, we are excited about the opportunities this partnership with SAIF brings. We believe that by working together, we can help ensure that the highest standards of communication are maintained across the funeral industry. Our goal is to continue supporting funeral directors with innovative, reliable solutions that allow them to provide the best possible care to their communities.
For more information, please contact us on 0333 772 9544 or contact us here.