There are a huge range of benefits to using cloud-based technology for your phone systems including faster speeds and the removal of the need for expensive physical hardware and phone lines. Cloud-based hosting allows a business’s phone system to be hosted remotely and accessed via the Internet which means it is a software solution rather than a hardware one.
Traditional phone systems depend on a physical connection to an ISDN line and therefore incoming calls must be taken via a deskphone. Cloud telephony systems allow calls to be received on a traditional deskphone, softphone, or by mobile application. It is important to consider that all ISDN lines related to PBX systems will be switched off in 2025 so now is the time to consider cloud-based phone systems as the perfect alternative to keep your business connected.