CLOUD & UNIFIED COMMUNICATION SOLUTIONS

Our cloud/UC solutions are highly reliable and come with a comprehensive, best-in-class feature set. This includes desktop and mobile applications, enabling users to work from any location with an internet connection. Users can easily make and transfer calls, access voicemail, and view presence information. All traditional phone features are included, such as ring groups, IVR, voicemail, schedules, and a centralised phone book.

Additionally, our solution integrates with most CRM platforms and includes call recording and reporting as standard with the basic phone licence. Users benefit from free UK calling and number porting, ensuring a smooth transition. Each service is also designed to scale with your business, providing flexibility as your communication needs grow.

WHAT ARE UNIFIED COMMUNICATIONS?

Unified communications are what you have when all your systems are working in harmony and allowing your team to consistently access a range of communication systems. Some examples of services and technologies that can be unified (brought together and made more efficient) are:

  • Business mobile phones
  • Instant messaging
  • Video conferencing
  • Fixed lines
  • Call recording and monitoring
  • Cloud hosted IP telephony
  • Business comms

Having all your business digital communication and telecom solutions in one place enhances productivity, allows for flexibility in your operations, and brings your communication systems back under control which allows teams to work together more efficiently. We understand that communication technology is a means to an end and should therefore be as user-friendly and adaptable as possible to suit the individual needs of your business.

Many providers of unified communications rely on systems which are needlessly complex to integrate and deploy, and require huge cultural or organisational changes to implement among their teams – this is where Complete Voice and Data stand out from the crowd.

WHY CHOOSE BUSINESS COMMS WITH COMPLETE VOICE & DATA

The communication solutions we provide are centred around the unique needs of each of our customers. Complete Voice and Data are experts in protecting existing communications infrastructure (and investment) while innovating and updating communications technology to drive efficiency and systematic improvements. This allows us to provide a service which is both cost-effective and high-performance while inferring a range of excellent benefits.

Getting to know your business – including when, where, and how you operate – is the first step to forming a close partnership and building the right business comms strategy for your needs. We’re constantly finding ways to innovate the ways that businesses communicate internally and with their customers and collaborators externally.

FLEXIBLE COMMUNICATION OPTIONS FOR YOUR BUSINESS

Empowering your teams to succeed will boost productivity and improve overall performance. Our solutions allow your teams to remain fully connected, switched on, and in the loop whether they are attending virtual meetings, holding a conference, planning their workload, or collaborating internally. We make it easy to manage various work schedules, shift patterns, and remote or office-based working seamlessly – all from your browser.

unified communications
  • Experts in uniting your communications
  • Help for small businesses wanting to collaborate better and work smarter
  • Combining access to mobile, voice, cloud and conferencing systems to provide a bespoke solution
  • Regain control over how, when and where your business communicates
  • Reduce communications spend by implementing smarter solutions that retain what is good about your current systems
  • Make flexible working simple and accessible

CLOUD-BASED SOLUTIONS

There are a huge range of benefits to using cloud-based technology for your phone systems including faster speeds and the removal of the need for expensive physical hardware and phone lines. Cloud-based hosting allows a business’s phone system to be hosted remotely and accessed via the Internet which means it is a software solution rather than a hardware one.

Traditional phone systems depend on a physical connection to an ISDN line and therefore incoming calls must be taken via a deskphone. Cloud telephony systems allow calls to be received on a traditional deskphone, softphone, or by mobile application. It is important to consider that all ISDN lines related to PBX systems will be switched off in 2025 so now is the time to consider cloud-based phone systems as the perfect alternative to keep your business connected.

SEE OUR 8 x 8 CREDENTIALS

SMART CLOUD-BASED DIGITAL NETWORKS (VoIP)

Your IP network can be a powerful tool in communication as it can be used to connect securely over the Internet, or through your own dedicated connection. When a call is inbound, the phone will connect with the IP network and then to the remote host (the cloud). This is where the number will be connected and directed to the right destination.

To work efficiently you will need to make sure your business has access to a private Internet connection and enough bandwidth. Bandwidth is simply the speed at which data can pass through a network. Cloud telephony includes Voice over Internet Protocol (VoIP) solutions and these can be monitored and upgraded so you will always have access to the most efficient systems for your needs.

VoIP systems work best when accessed via dedicated handsets that are connected to the Internet and provide enhanced features. Complete Voice and Data recommend the use of these virtual phones or IP handsets and provide complete training so they can be put to effective use within your business.

The benefit to using these VoIP phone systems is that they offer the ultimate in flexibility, allowing you to manage complex communications – locally, nationally, and internationally – across multiple sites with an intuitive, simple interface.

cloud solutions
  • Adaptable, flexible, and robust cloud-based phone systems
  • High speed connectivity boosts efficiency and keeps costs down
  • Gain an in-depth insight into your communications
  • Flexible access options make locations and distance irrelevant
  • Facilitates smoother collaboration between partners and suppliers
  • Dedicated account management and first-class support throughout your contract

SOME OF OUR PARTNERS

Please contact us today

Contact

Create a bespoke unified communications solution to suit your business with 8×8

We’ve partnered with 8×8 to deliver a range of communication solutions such as All-in-One Communications, Business Phone and Team Chat.

As a leading provider, transforming the future of business connections, 8×8 offers integrated voice, video and chat capabilities in one global, secure and reliable cloud communications platform.

Future-proof your business and protect yourself from the effects of the ISDN shut down by taking your connections online with our range of solutions.

Keep the conversation going, no matter where you are in the world, with our new services:

All-in-One Communication

A superior way to call, chat, meet and work, All-in-One will help you to eliminate communication silos within your business with a combination of call, directory, video conferencing and chat centre solutions from a single licence.

Business Phone

Elevate the quality and reliability of your business phone capabilities with our modern cloud-based phone system. Seamlessly integrate apps such as Microsoft Teams and your CRM system to the cloud phone system for a powerful communication solution.

Team Chat

Make instant connections in your team with 8×8’s business chat. Easily communicate with colleagues and clients whether they’re on the same phone system as you or an external chat application.

Why choose 8×8?

From physical to data security, 8×8 protects your business communications.

8×8 is a reliable communication service that you can count on with no single point of failure. Their infrastructure delivers your service from a mirrored, top-tier, secure, fully redundant, and geographically diverse state-of-the-art data centre.

Offering multiple plans to suit all your business needs, you can mix and match the number of licenses you need of each 8×8 product to create a fully tailored communication solution.

8×8 are a trusted supplier to more than 1 million business users worldwide.

You can analyse data from all communication touch points with 8×8 to provide unique insights that drive productivity improvements, cost savings and revenue growth.

8×8 are a global with a worldwide distributed network so you can connect to offices anywhere under the same communication system.

By integrating our single licence unified communication solution your business will soon be able to experience…

  • A feature rich cloud PBX for businesses of all sizes
  • Unlimited calling and fax
  • Multi-level auto attendant
  • Call recordings and visual voicemail
  • Local number porting and direct dial numbers
  • Caller ID, blocking and Do Not Disturb
  • Call forwarding, waiting, transferring and parking
  • 3-way calling
  • Call monitoring
  • Call queues
  • Directory assistance
  • Role-based access controls
  • Instant messaging
  • Team messaging
  • File sharing
  • Fine tune access
  • Instant connections
  • A complete contact centre suite
  • SMS and MMS messaging
  • AI driven actionable insights
  • Over 35 business application integrations
  • Programmable APIs

Case Studies

Please click on the buttons below to read more and find out how industry is using 8×8.

Eversfield Organic
Ex-Job
Lux Group
McGinley Group

Please contact us today

Contact

SOME OF OUR PARTNERS