Minimum Input, Maximum Output
Are you looking for a way to create new revenue streams with minimal hassle? A partnership with Complete Voice & Data lets you concentrate on your business, whilst we provide you with an additional revenue stream. All you need to do is make the introductions and enjoy the commission while we handle everything else.
Support when needed
We give you as much support as you need to offer your customers our services. You can then be involved as little or as much as you would like. There are no minimum requirements to join our Partnership Program, and it’s a great way for your business to expand its portfolio of solutions quickly.
Leverage our Expertise
You’ll have access to our team of industry specialists who know the industry inside out, so you’ll always have someone to answer any technical questions you may have. A member of our team can even join you when meeting with your customers, either online or face-to-face.
Protect your customer base by cross-selling our extra solutions and services into them, negating the threat of aggressive competitor approaches, whilst you concentrate on delivering your core solutions to them. Your client thereby satisfies all their vendor requirements using your trusted partner, remaining securely yours, and totally protected by our stringent partner agreement ‘terms of introduction’.
That’s simple – delivering you the security of ongoing client ownership, further enhanced by an extra ongoing revenue stream. Win/win.
Business Cloud – An Introduction
Securing the right connectivity can be a logistical headache for any business that wants to respond more quickly to customer requests and adopt powerful cloud-based services. From broadband to mobile, we provide connectivity solutions that offer fast, secure and reliable access, no matter the size of the business. Critically, we ensure that you select the right combination of services to suit your specific business needs.
The importance of high-quality broadband to the business market is at the centre of our offering. All services use our Next Generation Network coupled with BT Wholesale’s next generation access network and deliver asymmetric connections to the internet over end-user telephone lines.
Once your business has robust and fit for purpose connectivity, you can deploy multi-functional cloud telephony to replace ISDN lines, using softphone and app technology as opposed to standard handsets.
Our range of business Broadband services includes:
FTTP (Fibre to the Premises)
-Fibre infrastructure for the entire journey between the exchange and your premises
-Available where full fibre infrastructure exists
-We can offer higher speeds with higher rates of reliability
-No “up to” bandwidth – the bandwidth you buy is the bandwidth you will obtain over your local access tail.
Ethernet
For our clients with even greater business broadband needs we deliver Ethernet connectivity with a choice of bandwidth options. This premium option is backed up by network operations centre support 24/7, 365 days per year as well as having full repair service level agreement (SLA) and guaranteed 99.9% network availability.
Our range of business cloud solutions includes:
Cloud Telephony
Cloud telephony is an innovation that offers the rare advantage of being able to cut costs significantly, while increasing agility and business performance. The ease of access to solutions hosted in the cloud means that there is a huge scope for scalability, flexibility and quick repairs should something go wrong. Standard and complex services are available with cloud telephony including desktop app, mobile app, IVR, call routing, analytics, call recording, CRM integration and much more.
SIP Trunks
Organisations can find their operations restricted by inflexible and costly inbound/outbound voice calls services if delivered via traditional ISDN. SIP Trunking transcends these issues, offering less cost per channel than ISDN while providing more flexibility for geographic telephone numbers – and how and where they can be used – as well as greater reliability. For businesses with several locations, our SIP trunk services provides ISDN lines rationalisation – the ideal way to reduce the number of IP PBXs requiring maintenance.
Business Mobile – An Introduction
Complete Voice & Data are business mobile experts, with a combined experience of over 80 years. Our customer base is wide and varied but also loyal. Our churn is low, as we provide best in class service and intrinsic account management to ensure that customers remain with us beyond their original contract tenure.
We work closely with the UK’s major mobile networks to provide them with the most competitive tariffs on the market. We also undertake a thorough investigation of their needs to ensure that we propose the most suited network from both a cost and coverage perspective.
As an independent and impartial business, we do not steer to one particular network. We’ll only propose a network that is likely to save our customers money in the long term but also works for them as a business.
Our in-house, UK based team work diligently to ensure that our customer’s business mobile account is managed as tightly as possible. We undertake regular account reviews with them, highlighting any areas where we might be able to save them money.
We also have an in-house technical support team, should they encounter any issues with their devices. This includes the opportunity to loan handsets from us, should their handset be out of action. We remain at the leading edge of mobile technology, providing additions to their mobile fleet such as security or unified communications.
Benefits to the customer
– Market leading customer service
– A named account manager for the duration of their contract
– In-house technical support
– Access to the latest handsets and hardware at wholesale prices
– Regular and rigorous account reviews to ensure spend is kept to a minimum
– High level partnerships with the UK’s leading mobile networks
– Handset loan and repair scheme to ensure they remain connected
