The current Covid-19 crisis has reinforced the fact that businesses need to be flexible and to be able to react to disaster recovery scenarios in an instant.

Cloud-based solutions have become more advanced and many have far more enhanced functionality than a traditional PBX phone system. With home working likely to become more of the norm, it’s important for all colleagues to be able to contact each other easily, wherever they are and also for customers to contact them easily too.

Just three advantages of using a Cloud-Based Phone System for your business

Cost Savings

By switching to a cloud -based phone solution, call costs can be dramatically reduced. The fact that calls can be made by VoIP technology ensures that even international calls become very affordable. A cloud-based phone solution will also have a much lower per month cost compared to a traditional PBX system there is no ongoing maintenance or servicing required. If things go wrong, they can often be fixed by someone within the business, in a very short space of time.

Flexible cloud solution packages also mean that they are easily scalable. Increased call volumes or capacity can be easily implemented without adding on excessive cost. Cloud-based solutions require minimal hardware and therefore maintenance, which can help businesses save in the long term.

Geographic Flexibility

Cloud-based phone solutions give your business the flexibility to work anywhere you want, as long as you have an internet connection. Particularly given the current situation, businesses have not always been prepared for workers to work away from an office environment. With cloud-based solutions, your business does not need to be physically located in an office and numbers can be quickly diverted to where they need to go.

You can use a laptop, IP phone or a soft-phone to make your calls from a cloud-based solution. A cloud-based phone solution also enables you to connect your entire organisation to the same phone service, if you have offices in several locations or as is currently the case, that you have many workers at their different homes.

Reliability

Because the cloud solutions are hosted in extremely secure, reliable locations and not as physical hardware in your office, the instances of downtime are extremely low. For instance, many cloud based servers have backups in two different locations, so that if one server goes down, the other can act as a backup. Downtime is very rare and the SLA to cover cloud-based solutions ensures that any downtime is minimised to a few hours at most.

There are many, many more advantages associated with moving to Hosted Telephony.

If you wish to find out more about Complete Voice & Data’s hosted solutions, please visit www.completevoiceanddata.com/hosted or email sales@completevoiceanddata.com.