Introduction 8×8 Engage is designed for employees who communicate with customers as part of their role, but whose primary job isn’t necessarily working in a contact centre. Rather than creating a separate environment for these employees, 8×8 Engage connects Contact Centre functionality with 8×8 Work. In our last blog we looked at how 8×8 can […]

Introduction Not everyone who talks to customers works in a contact centre. For many businesses, customer communication doesn’t stop with the customer service or contact centre team, that’s where 8×8 Engage comes in. Sales teams speak to prospects. Finance teams deal with payment queries. Engineers discuss installations and repairs. HR teams communicate with employees. Account […]

Introduction At Complete Voice & Data we supply end to end solutions including hardware to connect your mobile connections. Headsets and handsets for your digital phone system, plus laptops for remote working and productivity. There are several benefits to having Complete Voice & Data as your preferred IT hardware supply partner… What We Offer? To […]