In January 2022, Vodafone announced plans to switch off their 3G network in 2023. The 3G switch off started in February across small areas of the UK, and Vodafone will be switching off 3G across the rest of the UK region by region, starting in June and continuing throughout the rest of this year. For […]

Introduction A Cloud Contact Centre is essentially a cloud-based customer engagement platform that simplifies and enhances your customer communication, allowing your team to work from anywhere and ensuring first-class customer service, where the size and location of your team is irrelevant. Although this sounds like an expensive option, it is in the reach of most […]

Is your business prepared for the ISDN switch off? Here’s why you should be actioning changes now. As you are no doubt aware, the upcoming ISDN switch off is likely to have an impact on your business. Many businesses still rely on ISDN functionality for a variety of essential business activities. With many businesses looking […]