As travelling abroad has become popular again since the pandemic, using your business mobile phone abroad is common. It can, however, lead to unnecessary and expensive charges if you don’t consider certain aspects. Roaming charges for calls, data charges and even security issues from unsecure WiFi can cause issues when you are abroad. Here’s five […]

In January 2022, Vodafone announced plans to switch off their 3G network in 2023. The 3G switch off started in February across small areas of the UK, and Vodafone will be switching off 3G across the rest of the UK region by region, starting in June and continuing throughout the rest of this year. For […]

Introduction A Cloud Contact Centre is essentially a cloud-based customer engagement platform that simplifies and enhances your customer communication, allowing your team to work from anywhere and ensuring first-class customer service, where the size and location of your team is irrelevant. Although this sounds like an expensive option, it is in the reach of most […]