Act now and avoid disruption to your business communications as the ISDN shutdown deadline looms

Act now and avoid disruption to your business communications as the ISDN shutdown deadline looms

Businesses using Integrated Services Digital Network or ISDN lines will be faced with a forced migration phase between April and December 2025. Now is the time to think about transferring to a cloud-based technology phone system to avoid being stuck in the back log.

BT announced the ISDN shutdown in 2015-16. They decided not to invest any more time and money into a technology that wouldn’t enhance the business world. This decision came despite the lines currently being used by over one million businesses in the UK.

Broadband internet connections such as DSL, WAN and cable modems exponentially increase connection speeds, so it’s no surprise that communication is now predominantly online.

So, what’s the alternative? As a business, you have two main choices which will improve your communication channels: Voice over Internet Protocol (VoIP) and Session Initiation Protocol (SIP).

Both use an internet connection to function and are forms of Internet Protocol (IP) technology. Key features such as voicemail to email, call recording, custom caller ID and auto attendants mean you can take or make calls on the move. Using an app on your mobile device or via a desktop computer, gives a flexible solution, making day-to-day working easier.

Cloud-based phone systems are adaptable, flexible, and robust with high-speed connectivity boosting efficiency, whilst keeping costs down. Starting the transition from ISDN channels will vary in cost depending on the number of lines you have and who your current provider is. However, the features of such technology are completely tailorable – giving your business a cost-effective solution that will be beneficial for years to come.

The migration to VoIP with Complete Voice and Data could take as little as three weeks. With dedicated account management and first-class support throughout we can offer you ultimate flexibility. This will allow your business to manage complex communications across multiple sites – locally, nationally and internationally.

Speak to our voice and data professionals and discuss your requirements to find out how your system can be installed with minimum interruptions.

If your business is looking for ways to revolutionise its communication system and cut out ISDN, talk to our experts.

Contact Dave Robinson, our Head of Unified Communications and Cloud at dave@completevoiceanddata.com / 07725 006041.

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